Updated on 2021-12-20
Return & Refund Policy
Updated at 2021-12-20
Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:
- Customer: refers to the company, organization or person that signs up to use the Service to manage the relationships with your consumers or service users.
- Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit and use the services.
- Service: refers to the service provided by 13 stripes as described in the relative terms (if available) and on this platform.
- Website: 13 stripes’s site, which can be accessed via this URL: .
- You: a person or entity that is registered with 13 stripes to use the Services.
Return & Refund Policy
Thanks for shopping at 13 stripes. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our services.
If there’s something wrong with the service you bought, or if you are not happy with it, you have 7 days to issue a refund and return your item.
If you would like to return a service, the only way would be if you follow the next guidelines:
We at 13 stripes commit ourselves to serving our customers with the best services. Every single service that you choose is thoroughly developed, checked for defects and bugs. We do this to ensure that you fall in love with our services.
Sadly, there are times when we may not be able to provide some services due to any reason. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don’t have to worry unnecessarily about your order. If you have purchased via Online payment, then you will be refunded once our team confirms your request.
Please note that 13 stripes is not liable for damages that are caused by interruption of any third-party services or plugins.
We will revise your returned services as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take upto 30 business days to process but you will be notified when you receive your money.
By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.
- Via Email: firstname.lastname@example.org
- Via this Link: https://www.13stripes.io/contact-us/